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technofile: Microsoft’s dilemma: Fix Windows or give up trying?

“Linux isn’t just reliable. Toasters are reliable. Grandparents
are reliable. Linux is in a different category. It’s
sun-baked-and-brick-hard reliable. It’s designed to keep running no
matter what happens. It’s engineered to sail on smoothly even if
programs start to misbehave. If Program A crashes on a Linux
computer, Program B is totally unaffected. And the operating system
itself remains cool and calm. Windows users sometimes have a hard
time believing all this; they’re used to PCs that crash and
programs that cause other programs to fail. They’re used to the
Microsoft propaganda that has tried to convince all of us that
crashes are just a part of everyday PC life. Linux users know this
slightly differently: They’re a part of everyday Windows
life…”

“Look at it this way: Non-working PCs are not an option for any
business or organization, so somebody has to get PCs that crash
back up and working. Because Microsoft can’t solve the problems
that Windows PCs have — Windows is the cause of these problems, so
of course Microsoft can’t fix them — the technical support people
have to figure out fixes themselves. And those fixes usually do not
work for long, because Windows is not reliable enough.”

And so we find ourselves in the middle of a revolution. We
find ourselves choosing the way our computers will behave, the way
they will run. It is an easy change, and, for many, a quick change.
Learning a few new ways of opening and closing programs and
spending an hour studying new commands is easier than spending all
weekend every six months of so trying to get a computer running
again. Making choices is easier than living with regrets.

Complete
Story

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