---

Trying to Keep the Customer Satisfied

“I was just reading Fabrizio Capobanco’s take on the MySQL
excitement (‘this move is clearly into the right direction’) when
it occurred to me that the situation is related to the comments
recently made by the former CTO of Kaplan Test, Jon Williams, at
the recent OSBC conference.

“As I wrote at the time: ‘Another point Jon made was that the
subscription model helps keep open source vendors on their toes as
every year he gets to decide whether they will received another
payment…'”


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