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ZDNet: Open Source and the Mass Market

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“The great discussion we had on Open Office yesterday stimulated
another question.

“Why isn’t open source stronger in the mass market?

“There have been free programs that are strong in the mass
market. Firefox is one. OpenOffice is another. Linux is a third.
But in each case we’re mainly talking about altruism motivating the
provider, and we’re not talking about big market share…”

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