5 ways to answer questions the open source way

Written By
Web Webster
Web Webster
Mar 13, 2015

Eric Raymond’s How to Ask Questions the Smart Way was published in 2001 and has been very popular ever since. It gets referenced on my local Linux User Group mailing list with some frequency (usually alongside an admonishment to stop top-posting). To be sure, it contains a lot of good advice for how to perform research, how to frame a question, and what salient information is generally a minimum required to solicit help. And yet, I think it could have been done better. Raymond spends roughly 10,000 words telling people what is expected of them when they seek help, including how not to react like a loser, but why not some words on how to answer questions in a helpful way? In an effort to remedy this glaring oversight, I share here some guidance I’ve learned over the last dozen years participating in open source communities, as both a novice and an expert.

Web Webster

Web Webster

Web Webster has more than 20 years of writing and editorial experience in the tech sector. He’s written and edited news, demand generation, user-focused, and thought leadership content for business software solutions, consumer tech, and Linux Today, he edits and writes for a portfolio of tech industry news and analysis websites including webopedia.com, and DatabaseJournal.com.

Linux Today Logo

LinuxToday is a trusted, contributor-driven news resource supporting all types of Linux users. Our thriving international community engages with us through social media and frequent content contributions aimed at solving problems ranging from personal computing to enterprise-level IT operations. LinuxToday serves as a home for a community that struggles to find comparable information elsewhere on the web.

Property of TechnologyAdvice. © 2026 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.