“Sam Ockman, president and CEO of Penguin Computing, the largest
and fastest growing company to sell complete Linux solutions,
says…”
“Dell made some claims yesterday that included the statement
that it had become the first computer vendor to offer Web-based
ordering of Linux computers. That must have been an oversight on
their part… Penguin already derives over 98 percent of its
revenues from online sales and has done most of its sales online
since its inception.”
“Penguin has been told that due to Dell’s present lack of
technical know-how and experience with Linux, the company is
outsourcing the installation and technical support of some or all
of its Linux-based systems. We know that if a company is selling
you a system, they ought to be able to install it and provide
service after the sale. That’s why we offer free standard technical
support with all systems and upgrades…”