“It’s not easy to talk about Microsoft. As Don Norman says,
‘Microsoft is a conversational black hole. Drop the subject into
the middle of a room, and it sucks everybody into a useless place
from which no light can escape.’“But Don said that four years ago. Times change.
“There’s a lot of light escaping from Microsoft itself these
days. The brightest is Robert Scoble’s Weblog. Scoble is one of
several hundred Microsoft bloggers who are, so it seems, changing
the company radically from the inside out…”