Novell has, in the past, been on the receiving end of a number
of Mindcraft surveys. At the link that follows, they examine the
“unprofessional methods” and “obviously biased results” found in
Mindcraft’s surveys.
“For the second time, Mindcraft, Inc. has published a product
comparison of dubious origin, unprofessional methods and biased
results. Novell is embarrassed to respond to such prejudiced work,
but does have an obligation to inform the market of the facts and
publish its own benchmarks with accurate and reproducible
results.”
“Novell has contacted Mindcraft in an effort to determine the
sponsor of this “research,” but Mindcraft officials declined to
disclose that information. Novell did not sponsor this
project.”
“We welcome the opportunity to work with Mindcraft to resolve
these glaring issues and produce a quality analysis. We would also
encourage Mindcraft to disclose the sponsor of this project and
retract the report based on the obvious inaccuracies. Novell is
confident in the performance and overall capabilities of NetWare 5,
and will work with any and all parties that are interested in
producing honest and impartial product comparison.”