“In three months, Microsoft users will finally reap benefits
from the company’s new focus on security. The release of the second
major update to Windows XP answers many long-standing design
criticisms of its operating system.“But this was not a pain-free learning exercise. Indeed,
Microsoft paid a steep price in the coin of user
dissatisfaction–and in some cases, lasting mistrust.“In September 2001, the Nimda worm spread throughout networks
worldwide, leading corporate customers–including many financial
firms–to chastise Microsoft for failing to plug vulnerabilities in
its code…”
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