When security vulnerabilities strike in the cloud, it’s important to make sure there is a playbook in place to know how to respond. Cloud vendor Rackspace has seen its fair share of security incidents, including the Heartbleed security vulnerability, which left the entire IT industry scrambling back in April.
In a video interview with eWEEK, John Engates, CTO of Rackspace, explains how his company dealt with Heartbleed and what the Rackspace playbook is for dealing with security incidents.
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