O’Reilly.com: Why Open Source Doesn’t Suck for the Consumer

“Suppose, for an instant, you broaden the discussion beyond
Linux, as I constantly try to do when talking about open source.
All of a sudden the answer to how open source stacks up against
Windows for usability takes on a whole new cast. The impact has
already been so huge that we take it all for granted.”

“What is the dominant application development platform today?
The WEB!”

“…And the irony is that Linux and other free OSes had the
lead, didn’t know it, and now have to play catch up on the Web as

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