ZDNet: Charles Lingo: Microsoft’s worst enemy

“The man who put a face on the California class-action monopoly
pricing lawsuit against Microsoft last week isn’t a programmer, an
information technology pro or an obsessed hacker.”

Instead, he’s a 62-year-old retired hospital maintenance
engineer who may better represent the typical user of Windows
software than the conventional perception of a computer geek.

“Because he couldn’t buy a laptop without also paying for the
Windows operating system already that came with the machine, he
says the software giant has, in effect, “extorted” money from