Almost every discussion about Android ends up covering the spotty update process. Android phone and tablet owners never know if or when their device will get the shiny new version of Android from Google. The reality is the update process is still firmly controlled by the carriers and the OEMs, and they don’t have the end user foremost in mind. That’s not likely to change any time soon, if ever, but according to an interview by Wired of Google’s Sundar Pichai the company is still trying to figure out how to make it better.