“Our vision is of a platform that is future-proof, that enables customers to be able to evolve their interest in social, mobile and Cloud, and other next-generation technologies in a way that they can control,” he explains. “Things are changing so fast and the technology changes so fast that you can’t simply come out and say ‘OK what I need is Twitter integration’ because that may be what is the social platform of today, but what you really need is the ability to integrate with whatever is the social platform of tomorrow, in addition to the sites of today.”