Asterisk Opens One Company’s Eyes to Open Source

“American Fiber Systems (AFS), with headquarters in Rochester,
NY, provides fiber optic network services directly to enterprises
and to carrier resellers. Bill Ciminelli, vice president of network
development and services for AFS, noticed that internal
communications were becoming increasingly difficult because the
number of mobile company workers like field technicians and
salespeople was growing so fast. With an old-fashioned voice
messaging system separate from email and other collaboration tools,
AFS workers had to manage communications from cell phones, laptops,
office workstations, and company phones. Ciminelli began looking
for a solution that would move AFS into the 21st century. To his
surprise, he found it in Asterisk, an open source product…”

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