“Red Hat…and Compaq Computer Corp…expanded their strategic
partnership to provide call center support for enterprise users
worldwide of the Official Red Hat Linux OS.”
“Under the agreement, Compaq’s Customer Services
organization…will escalate the most advanced support issues to
Red Hat’s services and support organization. As Compaq
modifies and optimizes the Red Hat Linux OS during the support
process, Red Hat will evaluate and test these changes, make them
available in future revisions of the OS and deliver them freely to
the entire open source community under the GNU General Public
License (GPL).”