Google could have big plans in store for the way that it and other smartphone makers sell and advertise their best Android phones. According to a series of slides allegedly shown inside of Google and leaked to Android Police, Google is developing a program called Android Silver, which would find carriers dedicating a section of their store to some of the top Android phones, each of which would come with some significant advantages over phones that weren’t offered as part of the Silver program.
Phones in the alleged Silver program would run the latest version of Android and feature limited software customization, if any. They would also include a support program similar to Amazon’s Mayday service, allowing people to begin a video chat with a support representative who could help them solve problems and learn about their phone or tablet at any time of the day. Staff at carrier stores would also help customers set up their new devices and transfer data over from their old ones, much like Apple Stores current do.