“Although the Linux community is renowned for assisting users in
need, LinuxCare will unveil a more systematic range of service
offerings — including around-the-clock phone support, consulting,
engineer certification, and field support — for a variety of Linux
variants.”
“A key element of LinuxCare will be Linuxcare.com, a knowledge
base that will incorporate Web links, databases of Linux
information, e-mail, newsgroups, and, later in 1999, live support
chat rooms.”