Linux Magazine: Dell and Desktop Linux: Can it Work?

“By now you’ve probably heard about Dell’s IdeaStorm website,
the PC maker’s online customer suggestion dropbox. Launched last
week, it’s received a surprising amount of attention from users
taking the opportunity to tell the company what they would like to
see Dell offer in the way of products. Linux as an OS option and
greater software choice top the list. Dell’s probably not terribly
excited about either one.

“The public relations goal behind IdeaStorm is to show that this
isn’t the same old Dell. In the past, when Dell faced problems they
tackled it by improving their operating margins, reducing the
number of manufacturers they worked with, and generally treated
every problem as an efficiency issue. With IdeaStorm, Dell is out
to prove that they also want to listen and respond to their
customers…”

Complete
Story