“Some years ago Linux creator Linux Torvalds famously compared
changing operating systems to ‘performing brain surgery on
yourself.’ I’ve quoted him often because so
many people seem to have unrealistic expectations when they pick up
a Linux DVD or CD-ROM. I’ve recently received a
couple of e-mails in response to my articles here on
O’Reillynet that illustrate
Linus’ point beautifully and demonstrate part
of the problem Linux has faced in gaining greater acceptance on the
desktop. OK, one of the e-mails was addressed to Cathy, whoever
that is, but since it came to my inbox I’ll
assume it was meant for me…”