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LinuxPR: HandsFree Networks Launches Industry’s First Open Source Automated Support System

Written By
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Web Webster
Web Webster
Jul 11, 2000

“HandsFree Networks (www.handsfreenetworks.com)
today introduced its first Open Source project, inviting the
industry’s most talented software developers and systems
administrators to jointly create the first Internet-based automated
support system for the small business and home markets.”

“The team will eventually include thousands of developers and
systems administrators, who will be paid to develop automated
solutions for the recurring system problems that matters most to
them and their users. These solutions will go into a database open
to all.”

“We’re taking Open Source to a whole new level,” said
Alessandro Donnini, president of HandsFree Networks. “We’re
creating the world’s first automated support system, and tapping
the expertise of systems administrators around the world to do it;
and in addition to recognizing their contributions, we’re paying
these experts for their valuable insight.”

Press
Release

thumbnail
Web Webster

Web Webster

Web Webster has more than 20 years of writing and editorial experience in the tech sector. He’s written and edited news, demand generation, user-focused, and thought leadership content for business software solutions, consumer tech, and Linux Today, he edits and writes for a portfolio of tech industry news and analysis websites including webopedia.com, and DatabaseJournal.com.

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