“Informix and Linuxcare Focus on Enterprise-Level Support
for Linux Solutions.“
“Linuxcare, Inc., the premier vendor of Linux technical services
to Global 1000 companies, today announced two strategic agreements
with Informix(r) Corporation, the technology leader in the software
infrastructure for the i.Economy. With these agreements, Informix
expands its commitment in the Open Source software environment by
partnering with Linuxcare to deliver industry-leading, advanced
technical support.”
“Linuxcare will provide Informix software engineers with 24X7,
Level 3 technical support services to address customers’ most
challenging support issues. Level 3 issues require in-depth
knowledge of the Linux and Open Source software environment and may
involve comprehensive source-code changes. In addition, a
Cooperative Technical Support Agreement provides for close
cooperation between the two companies and assures prompt and
concise resolution to joint Linuxcare and Informix customers’
questions and concerns.”