“The company announced the Enterprise Edition Program and the
first three members of the docket: Oracle, Computer Associates and
RealNetworks. As part of the offering, Red Hat is also committing
to support selected applications from those companies. Applications
supported will include the Oracle8i database server, Computer
Associates’ Unicenter TNG family and RealNetworks RealSystem G2
software family.”
“For customers the Enterprise Edition Program means they can
call Red Hat if problems arise running the Oracle8i product for
Linux. Previously, separate and time-consuming calls to both
vendors were necessary to sort out a problem. Red Hat says the
partnerships will be followed by others later this year, including
those for directory services, messaging and enterprise resource
planning applications.”
“The support services from Red Hat will be available 365
days per year and 24 hours per day – fairly standard for
enterprise-class offerings. Pricing will vary depending on an end
user’s configuration, according to Paul McNamara, general
manager of enterprise systems at Red Hat.”