OSNews: Element Computer: ION Linux on Linux Hardware

“1. The first thing that really caught my eye from your
services is your support. You offer ’12 Incidents software coverage
for USING the OS,’ while your competitors usually only offer
installation help (which you only do once…). Tell us about what
made you push your Linux support to be more ‘meaty’ than the
competitions.

“Element Computer: User feedback and
an understanding of the IT process. When you run a business, you
don’t want to be left hanging after you install they’re systems.
People want to know that help is there if they need it, and
Oustanding Support is a value-add only Element brings to the
table…”

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