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Revolutionizing desktops without causing user revolts

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“The last few years of development on the free desktop have been
instructive. First, KDE stumbled and recovered with the KDE 4
series. Then, this year, GNOME and Ubuntu introduced radically new
desktops. In each case, user complaints immediately poured in.

Although both GNOME and Ubuntu seem determined to ignore these
complaints and continue on their course, I keep wondering: could
the disastrous receptions have been avoided?


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