“As IP telephony gains acceptance in the SMB market, it’s not
likely to be the products of mainstream IP PBX vendors that lead
the change. Open source software, some say, may be the mechanism
whereby IP telephony vendors bring affordable, reliable, and
innovative products into the largely untapped–and highly
cost-conscious–small-business arena.“So says Krithi Rao, an analyst with Frost & Sullivan. With
so many basic telephony features already in place, she said, open
source modules could free up vendors to build and market the kind
of specialized products that will set them apart in the SMB
marketplace…”