ZDNet UK: IBM to offer 24 x 7 support for Red Hat Linux?

This is a re-print from an earlier Smart Reseller article.

“For the past month, channel sources have expected IBM to
announce a sweeping service and support agreement for Red Hat
Software’s Red Hat Linux. Red Hat officials would not comment on
the rumor, but did say Red Hat is in the process of staffing up its
own call center to handle service and support calls starting in
January. IBM officials declined to comment, as well.”