“A ‘Microsoft-centric’ call center solution provider called
Promero worked mostly with proprietary applications, offering them
as hosted software-as-a-service products. When it decided to create
a custom replacement by cobbling together an existing CRM package
and its own lead-generating application, CTO Roman Schepis quickly
discovered that the only way to go was to use an open source CRM
application.“Promero calls itself an on-demand provider of customer
relationship management software, which is hosted on its own
servers. Users can log on from anywhere in the world, using any
kind of platform…”