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NY Times: For the Big Corporation, 24-Hour Linux Support

Thanks to Dave Sifry
for this link.

“Is it time for Bill Gates to worry? This Linux thing seems to
be getting serious.”

“And as of Monday a small San Francisco-based start-up,
Linuxcare Inc.,will be offering large corporations an
around-the-clock Linux support service.”

“And starting next month, Linuxcare intends to make its
“knowledge base” of technical information freely available to the
public over the Web. That data base will be continually updated,
the company said, as new information pours in from its experience
providing technical support.”


Complete Story
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unfortunately).