CRN: Convergence Rules CT [Computer Telephony] Expo

“Although most of the products are Windows NT-based, the upstart
Linux is making some progress [in computer telephony].”

“The usual appeal of Linux, being open and free, continues.
‘Since Linux is open, a lot of people feel like there aren’t as
many gotchas as there are with NT,’ says Lum. ‘When they hear about
secret NSA keys [in Windows] they get a little
paranoid.’ “

” ‘Linux makes it possible to do with a low-end system what
could only be done with a high-end system,’ says Ikhlaq Sidhu, vice
president of Internet communications with 3Com.
‘It brings PCs
up into a market where they could not play before.’ “