“Web-Based CRM Solution To Support Expanding European
Office.“
“Magic Software Enterprises, a leading provider of
state-of-the-art technology and business solutions, announced today
that e-Carisma, one of its solutions partners in the United
Kingdom, has signed a deal with Satyam to customize and install
Magic eServiceTM in its expanding European headquarters.
Satyam, which has offices in India, the United States, Japan and
Singapore, as well as the United Kingdom, provides end-to-end IT
solutions to multinational clients globally.”
“Satyam will use Magic eService, Magic’s web-based customer
service management system, initially to provide internal support
for its own European office. In addition, however, Satyam plans to
promote Magic eService to its customers as part of its ASP
offerings.”