“Exactly how will vendors make tons of money in a market
dominated by a product that is given away for free (in this case,
software)?”
“Service and support is the easy answer. Unfortunately I don’t
think the real answer is quite that easy.”
“Whether or not free software applications will eventually
dominate the market is debatable. I’m not so sure. But the change
will usher in the era of a service-based software economy.”
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