“… economists have long puzzled over the fact that, while
computers have undoubtedly helped fuel the long economic boom,
overall productivity has remained stagnant.”
“If you remove computer manufacturing from the rest of the
information economy, Gordon writes, productivity since 1995 “has
been abysmal rather than admirable.”
“… workers may actually be less efficient now than in the
precomputer age. Which raises the interesting question, “How
come?”
“No matter how frantically and frequently Microsoft upgrades or
fixes or replaces or enhances its operating system…, the damned
thing crashes and crashes and crashes. And every time a computer
freezes up in the workplace, at least one document is lost or
damaged.”
“… until Windows gets replaced by a more stable operating
system, we’ll still toss away billions of dollars each
year…”