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LinuxCare opens CareTracker, a web based bug tracking system.

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From their webpage:

“CareTracker offers:

  • Multiple points of entry into the bug database (email,web
    interface)
  • Single point of reference of support information about your
    software package.
  • Easily allows construction of FAQs
  • Web-based interface
  • Tracking of replies and followups”

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