openSUSE 10.3: Why Did Novell Ever Bother?

“Linux users don’t accept criticism of their chosen distribution
easily–that’s probably why a number of reactions to my last piece
about openSUSE tended to be somewhat short of making a point.

“Comments about RTFM and the use of language tend to miss the
point–in this day and age, a benchmark has been set for Linux
distributions which cater to the mass market. If openSUSE is not
meant for the punters, pray to whom is it trying to cater…?”