Salon: Why Linux needs help

“Linux is hard. No matter how you slice it, there’s no avoiding
this truth: the operating system cherished by hackers everywhere is
a pain in the neck to install, configure and use. Forget about the
fawning press accounts, the surging market-share numbers and the
tide of Microsoft-hating corporations paying homage to this jewel
in free software’s crown. Linux is a morass of arcane text
commands, bewildering options and incomprehensible Unix concepts.
Linux sucks.”

Complete story.