The Twisting Path To Linux

“So Bill settles in with his new computer, but something
bothered him about it. He couldn’t get the fonts to look right, he
didn’t like the available color combinations and he found that
making the computer do what he wanted entailed either downloading
third-party software or purchasing said software.

“Bill did what most Windows Users do when they are not sure how
to proceed.

“He called Microsoft.

“Go ahead…groan, it’s ok. I did too.

“Bill was summarily told to call Acer…it was their problem.
Since there was nothing “wrong” with the operating system, the ball
was in Acer’s court, not theirs. He called and searched until he
found the right number for their support…the support that deals
with new and warrantied computers.”

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