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5 Ways DevOps Will Change VoIP and UC

DevOps is breaking down silos between development and operations teams and fundamentally changing how enterprises develop and deploy software and services, but medium- to large-scale voice over IP (VoIP) and unified communications (UC) platforms are also going to experience many of the same changes.
Consider the following examples.
1. Improve Control and Escalation Paths
2. Automation of Processes and Back-End Systems
3. Help Move VoIP out of the Telephone Closet
4. Stoke Competition among Cloud VoIP/UC Providers
5. Improve VoIP/UC Platform Security